Knowledge Base for Your Service
Perfect Gym Solutions offers its clients free and unlimited access to the Knowledge Base platform. It includes more than one thousand articles on PG products starting from overview descriptions of key features, through detailed set-up instructions, use case articles describing the best business practices to FAQ and Troubleshooting articles helping in solving the most common issues with the system.
Knowledge Base is structured and divided into categories. Each of them contains articles dedicated to a given feature of the PG software. High-level overview articles regarding business usage of a given feature or application are enhanced with audio-video tutorials, and detailed set-up instructions are powered by interactive tutorials and system screenshots.
The platform allows for searching terms through the always-on-top search box, by tags, system versions and through categories.
A dedicated Knowledge Management team constantly works on keeping the content up to date and improving its quality and usability.
Learn how to start using Knowledge Base!
E-learning Courses Tailored to Your Needs
Knowledge Base also includes an online E-learning platform dedicated to both new and experienced users of the PG applications. There, you will find several learning paths which serve as a compendium for the practical usage of the PG software ecosystem.
They start from the initial setup for clubs during the deployment phase and lead through setting up the clubs’ daily operations to get ready for go-live and providing high-quality members’ management. These courses can be further used for the club staff training, as the employee rotation and lack of skillset may influence the club’s initial performance. On-demand, we can also offer quizzes as a form of staff learning evaluation tool.
There are also several courses recommended for the clubs during upsell, providing knowledge on the set-up and practical usage of additionally paid applications and modules.
The courses are levelled and allow for rating user satisfaction.
Jump to the Courses!