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Introduction

Below you will find the table, that includes the most common professional services that the PerfectGym Support Team can provide as an extra paid support*. We reserve the right to change the price in the event of unusual orders.

Before you start 

The orders for professional services can be placed only by the authorized club representatives.

Price list

To place an order, please contact one of our Support Team Agents. You will be asked to fill in the Change Request form and it will be a binding document for further actions taken by the Perfect Gym Support Team.

Standard Admin  Service Group Standard Admin Service Price Method   Price (EUR)
POSweb - Reception desk application      POSweb installation Per PC   25,-
  Connecting a new card reader on POSweb Per device 25,-
  Connecting a new QR scanner on POSweb Per device 25,-
  Connecting a card printer Per device 40,-
  Connecting a new payment terminal Per device 100,-
  Wacom Signature Pad integration Per device 25,-
  Connecting a fiscal printer Per device 40,-
  Change a receipt template Per hour 50,- (est. 1-2h)
Access Control Installing new gates - configuration of a new Access Server Per hour 50,- (est. 1-2h)
  Connecting a new reader on the gate / fitness studio / door Per device

50,- for up to 2 devices, 25,- per additional after 2

  Access control system troubleshooting Per hour 50,- (est. min 1h)
Perfect Gym Manager Adding a new invoice document Per hour 50,- (est. 1-4h)
  Change an invoice document Per hour 50,- (est. 1-2h)
  Adding a new contract document Per hour 50,- (est. 1-5h)
  Change contract document Per hour 50,- (est. 2-8h)
  Creation of a custom report Per hour 60,- (est. min 5h)
  Modification of an existing custom report Per hour 60,- (est. min 1h)
  Mass changes on clients in the PGM application (examples: freezes, payment plan changes) Per hour 50,- (est. min 1h)
Other Configuration with the Client parts of the system to which the manual is based on knowledge! Per hour 50,- (est. min 1h)
  Training a new employee from the club Per hour 50,- (est. min 1h)
  Open API consultation Per hour 60,- (est. min 1h)
  Tablet Mode configuration Per hour 50,- (est. min 1h)
  Kiosk Service - remote installation Per device  50,- (est. min 1h)
  Data export/backup request Per hour 60,- (est. min 8h)
  Custom support Per hour 50,- (est. min 1h)
  Extra time with our TS Agent Per hour 50,- (est. min 1h)

* This price list is valid from 18th of November 2020 until publication of a new price list. 

** Per hour - Estimation based on Change request form

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